Most problems people have with Virgin Atlantic Flying Club trace back to one
misunderstanding: they think they have one type of points when they actually
have two, and the two do completely different jobs. Sort that out and the rest
of the programme stops feeling arbitrary.
Flying Club runs on two separate currencies. Virgin Points are what you spend.
Tier Points are what earn you status. They are earned differently, they expire
differently, and one has nothing to do with the other. If you take only one
thing from this guide, make it that. For the wider picture, the
complete Flying Club guide shows how these two
currencies sit inside the rest of the programme.
Virgin Points: the currency you spend
Virgin Points are the money in your loyalty wallet. You redeem them for reward
flights, cabin upgrades, holidays and partner bookings. They behave like a
stored balance, and they are the points most people mean when they say "I've
been saving my Virgin miles".
A few things make them unusually friendly:
-
They don't expire while your account is active. In
practice, any earning or spending activity roughly once every three years
keeps the whole balance alive. Many airline currencies lapse far more
aggressively, so this is a real advantage.
-
You can pool them. A Household account lets up to nine
people combine their Virgin Points toward a single reward, which is the
fastest route to a family redemption.
-
You can buy them, directly or through Points Booster,
though that's rarely good value unless there's a bonus running or you need a
small top-up.
One naming note that trips up anyone reading older guides: Virgin Points used
to be called Flying Club miles. The rebrand came when Virgin Red took
ownership of the currency and relaxed the expiry rules. The conversion is 1:1,
and nothing about how you earn or spend changed. Miles and Virgin Points are
the same thing.
Tier Points: the currency that earns status
Tier Points exist for one purpose only: to move you up the ladder from Red to
Silver to Gold, and to keep you there. You cannot spend them. You cannot buy
them. You cannot transfer them to another member or pool them across a
Household account. They are earned almost entirely by flying, and they run on
a rolling annual clock, which is exactly what makes chasing status a game
rather than a one-off purchase. The
Tier Points guide covers exactly
how they accrue by cabin and booking class.
This is where the money gets lost. Someone sees a 90,000 Virgin Point balance
and assumes they're close to Gold. They aren't, because Virgin Points have
nothing to do with status. Another flyer takes four cheap reward trips, banks
a pile of Tier Points and reaches Silver, but has almost no spendable balance
to show for it. Both are completely normal outcomes once you understand that
the two currencies live in separate boxes.
The two side by side
|
Virgin Points |
Tier Points |
| Purpose |
Spend on flights, upgrades, holidays |
Determine your status tier |
| Can you redeem them? |
Yes |
No |
| Can you buy them? |
Yes |
No |
| Can you transfer or pool them? |
Yes, via a Household account |
No |
| Do they expire? |
Not while the account is active |
Yes, on a rolling annual clock |
| How you earn them |
Flying, cards, shopping, transfers, holidays |
Flying and qualifying holidays only |
The link worth knowing
The two currencies are separate, but they aren't sealed off from each other,
and one connection between them is genuinely useful.
Reward flights earn Tier Points. When you pay for a Virgin Atlantic reward
flight with Virgin Points, and the flight is operated by Virgin Atlantic, you
still earn Tier Points toward status, at a reduced rate compared with a paid
fare. That means you can spend your way through a points balance and climb
toward Silver or Gold at the same time. For anyone sitting on a large stack of
points from credit card transfers, this is a legitimate way to build status
without buying expensive cash fares.
The boundary: if you book a partner flight with Virgin Points and that flight
isn't operated by Virgin Atlantic, you generally earn no Tier Points.
Reward-flight status building only works on Virgin metal.
Why keeping them separate matters in practice
Once the distinction is clear, several decisions get easier. You stop assuming
a fat Virgin Points balance means status is near. You start reading a transfer
bonus for what it is, a way to build spendable points and nothing to do with
your tier. And you begin to see reward flights on Virgin metal as a rare thing
that feeds both balances at once. If you're still deciding which tier is worth
chasing, the tiers guide breaks
down what Red, Silver and Gold each deliver.
Because most collectors end up holding points across several programmes and
cards, the balances themselves become the hard part to track, especially the
Tier Points ticking down on a rolling clock. A unified tracker like the one in
Travel Smarter pulls those balances into a single view and flags what's
actually moving toward status versus what's just sitting there to spend, which
removes most of the guesswork this article is really about.
See how Travel Smarter tracks every Virgin Points and Tier Points balance in
a single view →
FAQ
Are Virgin Points and Tier Points the same thing?
No. Virgin Points are the spendable currency you redeem for flights and
upgrades. Tier Points are the status currency that determines whether you're
Red, Silver or Gold. They're earned and tracked separately.
Can I use Virgin Points to reach Gold?
Not directly, because you can't convert or buy Tier Points. But Virgin
Atlantic reward flights booked with Virgin Points do earn Tier Points, as long
as the flight is operated by Virgin Atlantic, so a points balance can help you
build status indirectly.
Do Virgin Points expire?
Not while your account stays active. Any earning or spending activity roughly
once every three years keeps your entire balance alive. Total inactivity for
years is the only real risk.
Why do I have loads of Virgin Points but no status?
Because the two currencies are unrelated. A large Virgin Points balance says
nothing about your tier. Status comes only from Tier Points, which you earn by
flying.
What happened to Flying Club miles?
They were renamed Virgin Points when Virgin Red took over the currency and
eased the expiry rules. The rate is 1:1 and nothing about earning or spending
changed, so older guides referring to miles still apply.